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How do orders work on Pickup?

Gin V
Written by Gin V
Updated over 3 years ago
  • Customers can order either on your website 💻, our website or by using the Pickup app (coming soon)📱, available on iOS and Android. They simply add their location to find a nearby restaurant.
  • Customers choose 🤔 what they want from your menu and place their order.
  • You accept ✅ the order, prepare the food 🍔, and then carefully package it.
  • Once you set the order status to Ready, if it’s a delivery order, the app will automatically hail a delivery rider 🛵 and if it’s a pickup order, the app will notify the customer that their order is ready for pickup 🛍 at the store.
  • For a delivery order, once it’s picked up by the delivery rider, it will be delivered to the customer. The customer can track the progress of their order through the Pickup website or app and enjoy their meal with an amazing customer experience 🥰.